Och om du har en elbil kan du också starta laddningen och uppvärmningen på distans, med e-fjärrservice.
Med din smartphone kan du kontrollera bilens räckvidd och anslutningsstatus. När du vill så kan du starta laddningen på distans och följa laddningen i realtid. Du kan också programmera dina laddningstider från MyCitroën-appen. För extra trygghet kan du få ett meddelande så snart batteriet är fulladdat eller laddningen avbryts.
Med hjälp av inställningen för termisk förkonditionering av passagerarutrymmet så kan du programmera uppvärmningen eller luftkonditioneringen i din elbil.
Och om du har en elbil kan du också starta laddningen och uppvärmningen på distans, med e-fjärrservice.
Direkt från din smartphone kan du kontrollera bilens räckvidd och anslutningsstatus. Starta laddningen på distans när du vill och följ dess förlopp. Du kan också programmera dina laddningstider från MyCitroën-appen. För extra trygghet kan du få ett meddelande så snart batteriet är fulladdat eller laddningen avbryts.
Med inställningen för termisk förkonditionering av passagerarutrymmet kan du programmera uppvärmningen eller luftkonditioneringen i din elbil.
"Hello Citroën": Prata med ChatGPT direkt i din bil
Du kan lägga till AI i din Citroën och förbättra röstigenkänningsfunktionerna och prestandan.
Tidigare fanns det turistguider som hjälpte dig att planera din resa till en stad, historieböcker som berättade om stadens förflutna och kokböcker som presenterade lokala kulinariska specialiteter.
Nu behöver du bara be din Citroën om information och förslag medan du kör.
Du kan till exempel säga: ”Hello Citroën, vad kan jag besöka under en tre timmars vistelse i Paris?”.
Eller ”Hello Citroën, ge mig några råd om hur jag kan optimera batteritiden i min elbil och spara pengar.”
Med Connected Navigation kan du dra nytta av trafikinformation i realtid och få varningar när du närmar dig trafikolyckor.
Och om du har en e-Jumpy eller en e-Spacetourer kan du få vägledning i realtid om trafikförhållanden, laddningsstationer, förbrukning, topografi och till och med förarbeteende.
Med Connected Navigation kan du dra nytta av trafikinformation i realtid och få varningar när du närmar dig trafikolyckor.
Och om du har en e-Jumpy eller en e-Spacetourer kan du få vägledning i realtid om trafikförhållanden, laddningsstationer, förbrukning, topografi och till och med förarbeteende.
e-ROUTES har samma GPS som de senaste Citroën-modellerna, men nu i din smartphone.
Den innehåller alla funktioner du sett tidigare, till och med trafikprognoser och radarvarningar.
e-ROUTES-appen håller koll på räckvidden för din elektriska Citroën i realtid.
Därför kan den beräkna och optimera din resa i realtid och föreslå laddstationer.
e-ROUTES-appen håller koll på räckvidden för din elektriska Citroën i realtid.
Därför kan den beräkna och optimera din resa i realtid och föreslå laddstationer.
You are a professional?
Manage your fleet easier and smarter
Monitor and optimize in real time the health of your commercial vehicle fleet
Thanks to a digitized platform you can get an overview of general vehicles conditions and useful vehicle usage insights and health alerts. You receive a periodic report mailing with your fleet health as well as real time alerts. You can track and schedule in just few clicks your vehicle maintenance with Stellantis aftersales network in advance, reducing unexpected repairs.
By choosing your Citroën commercial vehicle, you have free access for the next 4 years to the exclusive Preventive Maintenance* provided by Free2move.
*Only for Light Commercial Vehicles from 2024.
Monitor and optimize in real time the health of your commercial vehicle fleet
Thanks to a digitized platform you can get an overview of general vehicles conditions and useful vehicle usage insights and health alerts. You receive a periodic report mailing with your fleet health as well as real time alerts. You can track and schedule in just few clicks your vehicle maintenance with Stellantis aftersales network in advance, reducing unexpected repairs.
By choosing your Citroën commercial vehicle, you have free access for the next 4 years to the exclusive Preventive Maintenance* provided by Free2move.
*Only for Light Commercial Vehicles from 2024.
Optimize downtime and effectively manage your business's uncertainties, while increasing your fleet management margins
You can access consumption reports, mechanical alerts, eco-driving reports and vehicle geolocation in the event of theft in real time.
Now, all this is easily accessible for Stellantis customers vehicles with in-built telematic boxes, thanks to Connect Fleet provided by Free2move.
Optimize downtime and effectively manage your business's uncertainties, while increasing your fleet management margins
You can access consumption reports, mechanical alerts, eco-driving reports and vehicle geolocation in the event of theft in real time.
Now, all this is easily accessible for Stellantis customers vehicles with in-built telematic boxes, thanks to Connect Fleet provided by Free2move.
Empower your fleet operations with data-driven insights to enhance the efficiency, safety and sustainability.
By partnering with Mobilisights, the Stellantis Data as a Service Company, is the exclusive source for embedded telematics data of Stellantis global automotive brand.
Stellantis Fleet is able to deliver comprehensive data to help maximize the way you manage your fleet.
Empower your fleet operations with data-driven insights to enhance the efficiency, safety and sustainability.
The use cases for you are multiple: charging manangement, vehicle health monitoring, route optimization, driving behavior monitoring.
Take your fleet data management to the next level with Mobilisights’ fleet data packs.
Empower your fleet operations with data-driven insights to enhance the efficiency, safety and sustainability.
By partnering with Mobilisights, the Stellantis Data as a Service Company, is the exclusive source for embedded telematics data of Stellantis global automotive brand.
Stellantis Fleet is able to deliver comprehensive data to help maximize the way you manage your fleet.
The use cases for you are multiple: charging manangement, vehicle health monitoring, route optimization, driving behavior monitoring.
Take your fleet data management to the next level with Mobilisights’ fleet data packs.
Nyttja alla dessa funktioner
Ditt fordons funktioner aktiveras genom paket*. Alla funktioner som förbättrar din resa ingår i ”Connect Plus”.
Connect One
Ingår
i ditt fordons pris
Klicka på länkarna nedan för att få en översikt över funktionerna.
Förebyggande underhåll av Free2Move (i) Bara för lätta tjänstebilar från 2024. För vagnparksansvariga
Connect Fleet av Free2Move (i) För vagnparksansvariga
E-mobility Advisor (i) (Only for electric or hybrid vehicles) Let yourself be guided in your energy transition towards cleaner vehicles thanks to an assessment of the electrocompatibility of your vehicle fleet carried out based on the actual uses of your employees: evaluation of your fleet potential, of the required charging station number, and personalized proposal of vehicles.
Fleet management data pack by Mobilisights (i) Access data from your connected vehicles in near real time, and analyze various data such as consumption or driver behavior. Also available for rental and long-term rental companies, this subscription is included in the price of the vehicle.
Fleet Sharing by Free2Move (i) Make your fleet profitable by making it available to your employees. Thus, reduces the costs associated with traveling and operating your vehicles. Provide your employees with flexibility of use thanks to easy booking via an online platform and access to the vehicle via badge, smartphone or connected key cabinet.
*För uppkopplade fordon som beställts efter den 1 juli 2023 erbjuder Citroën ett paket med Connected Services med Connect ONE- och Connect PLUS-paketen tillsammans med andra fristående tjänster. Kunder som redan beställt ett uppkopplat fordon före den 1 juli 2023 bör kontrollera tillgängligheten av uppkopplade tjänster och abonnemangsvillkoren för sina uppkopplade fordon i Citroëns Services Store. Vi rekommenderar att du anger fordonets VIN-nummer i Citroëns Services Store för att kontrollera, aktivera eller prenumerera på de erbjudanden som är tillgängliga. Klicka här för mer information.
Discover in video these services which make your life easier
Gör dig redo med din hjälpreda i fickformat
För att aktivera alla funktioner i din bil börjar allt med MyCitroën-appen i din smartphone.
Håll dig uppkopplad till din bil hela tiden, hitta alla dessa tjänster här och utöka upplevelsen.
Med appen MyCitroën kan du fjärrstyra din Citroën, hantera underhållet, förbereda din resa (skicka dina destinationer från Google Maps eller Apple Maps, hitta närmaste laddstation...) och mycket mer.
Fill in the form details (email address, password, gender, last name, first name) and activate your account (follow next steps below).
Or
Visit https://services-store.citroen.co.uk/:
In the top right, hover over the “Sign in” section, then select “Create your Citroën account”
Fill the form (email address, password, gender, last name, first name) and activate your account (follow next steps below).
2. How to Activate your account
Go to your Email Inbox, open the email that you just received from Citroën
Click “Activate your MyCitroën account”
Confirm
3. How to connect the app to your account
In MyCitroën app, select “Connect”
Login with your MyCitroën account email address and password details
Accept and validate
Now it's time to connect MyCitroën to your vehicle.
4. How to connect the MyCitroën app to your vehicle
Connect to your account :
Before this step, you have to download the MyCitroën app and create a MyCitroën account.
It takes only 10 minutes. Go inside your car, with your smartphone, and follow this tutorial video, or these steps:
In the MyCitroën app :
Select “Add a vehicle”
Enter your vehicle VIN number
Enter your mileage, and validate
In “My services” section, select a service, and enter your phone number
Enter the security code you received by SMS, and validate. Create a 4 digit PIN code, and validate
Then, inside your vehicle and with your phone:
In your phone settings, turn on Bluetooth and connect to your vehicle as a new device, while accepting Terms and Conditions.
On your vehicle dashboard, select “Connect phone” & select your phone
On your phone, enter the code displayed in your vehicle dashboard
On your vehicle dashboard, select “phone” & “audio streaming” and validate
A confirmation message will be displayed in your MyCitroën app homepage. Then you will have to:
Turn off your vehicle engine for 5 minutes
Authorise data sharing in the vehicle
Drive for 15 minutes minimum to launch the connection between your vehicle and MyCitroën
You will receive an email confirming that your connected services are activated and can be used.
Now it is time to activate and use your Connect ONE pack and Connect PLUS pack.
How to activate or renew a Connected Services Pack
Important: Before this step, you have to download the MyCitroën app, create a MyCitroën account, and connect MyCitroën to your vehicle.
1. Activate Connect One pack
In the MyCitroën app: :
In “My services” section, select any service
A window will open: select “Activate now”
Read the Terms & Conditions, enter your phone number, and confirm
Or
Go to https://services-store.citroen.co.uk/: :
Select “Connect ONE pack” and “Activate now”
Read the Terms & Conditions, enter your phone number, and confirm
You can now activate the Connect PLUS pack, or activate and use the services included in your Connect ONE pack.
2. Activate Connect Plus pack
in the MyCitroën app:
In the “Services to discover” section, select “Discover” for Connect PLUS pack
A window will open: select “Activate now”
Read the Terms & Conditions, enter your phone number, and confirm
Or
Go to https://services-store.citroen.co.uk/:
Select “Connect PLUS pack” and “Activate now”
Read the Terms & Conditions, enter your phone number, and confirm
Now it's time to activate and use the services included in your pack.
3. Renew a Connected Services Pack
Has your Connect PLUS pack expired? You can easily re-subscribe & renew.
In the MyCitroën app:
In the “My services” section, you can see the expiration date of your pack: select it
A window opens: choose your renewal offer between 1 month or 1 year
Select “Activate now”
Complete checkout
Or
Go to https://services-store.citroen.co.uk/:
Sign in & in the “My account” section, you can see the expiration date of your pack: select it
Choose your renewal offer between 1 month or 1 year
Select “Activate now”
Complete checkout
How to activate a connected service
Important:Before this step, you have to download the MyCitroën app, create a MyCitroën account, connect the MyCitroën app to your vehicle and activate your packs.
Services included in Connect One pack, already activated
SOS Assistance: For a peace of mind, benefit from a quick assistance in case of an accident or breakdown, and follow the assistance arrival in real-time.
E-Remote Control: Check & control the charge of your electric vehicle, and for a peace of mind, be alerted when the battery is full or the charging is interrupted.
Mirror Screen: Display your mobile apps and content directly on your car touchscreen.
Services included in Connect One pack, to activate separately
Telemaintenance:
With the Telemaintenance alerts service, we will let you know when a service or maintenance-related alert indicates that your Citroën needs some extra attention.
In the meantime, you can be confident that your vehicle is working as it should be; for total peace of mind. If your vehicle is equipped with Citroën Connect Box, it is compatible with this free connected service, included in your Connect ONE pack.
All you need to do is go to the MyCitroën app, and in the “My services” section activate Telemaintenance service. We can then remotely activate your vehicle and start to provide you with this free of charge service (this process can take up to 7 days).
Know more about this service here.
E-maintenance booklet*:
Your Digital Service Record, up to date and available on your mobile: access your vehicle's full service history. Once activated, we update your digital records at each workshop visit.
In the MyCitroën app homepage, under this service section, select “Discover now”
Or if you received an email proposing this service, select “Subscribe”
Read and agree the Terms & Conditions
Or you can request this service activation at a Citroën dealership.
*Your vehicle must be equipped with CITROËN CONNECT BOX
Services included in Connect Plus pack, already activated
Connected Navigation: Arrive at your destination on time, thanks to TomTom GPS & its traffic information in real-time.
Remote Control: Check the locking status of your vehicle, lock or unlock it, turn on the lights, or honk the horn with a simple tap on your smartphone.
Trip Planner: Plan your journey with complete peace of mind and visualize the locations of charging stations on your road (learn more here).
Connected Alarm: For peace of mind, watch your car anytime and anywhere, and be informed in real-time in case of theft, even if you are not near your car (learn more here).
Services included in Connect Plus pack, to activate separately
E-Routes*:
Benefit from premium navigation features: plan trips that include the best places to stop for charging, and drive without range anxiety thanks to real-time updates. To subscribe, follow these steps:
Activate or subscribe to Connect PLUS pack
In the MyCitroën app homepage, select “Subscribe to E-Routes”
In the “Vehicle” section, select “Services” > “E-Routes” > “Activate now”
In the homepage, select “The subscription is in progress” > “Start”, and then enter your phone number.
Enter the code you just received by SMS
Connect the MyCitroën app to your vehicle
In the Apple App Store or Google Play store, download the E-Routes app
Open E-Routes app and select Citroën brand
That’s it! You will receive a notification when activation is ready
*Service available on ë-C4 & ë-C4 X only
ChatGPT:
To start benefiting from your navigation assistant, you must:
Be the owner of one of the following vehicles from the current Citroën range: C4, C4 C4 X, C5 X, Berlingo, ë-SpaceTourer
Have the Connected Navigation pack activated
Subscribe to the ChatGPT feature on the Services store and click on the “Activate now” button
Follow the purchasing steps
In your vehicle, an automatic remote update will activate ChatGPT on your on-board touchscreen
You will receive confirmation of activation by email
By simply saying “OK Citroën”, you can start to use ChatGPT, integrated in the existing voice recognition feature on your Citroën
If you do not have an active Connected Navigation pack, you can activate it by clicking HERE.
Once your Connected Browsing pack is activated, you can subscribe to ChatGPT. Remember that usage is linked to the remaining time of your Connected Navigation pack. If your Connected Navigation pack contract expires before that of ChatGPT, it will be necessary to renew your Connected Navigation pack to continue to benefit from your navigation assistant.
Miscellaneous features
Why does my car beep when I exceed a certain speed?
Owners of vehicles produced since July 2024 benefit from new driving aids.
As a responsible manufacturer, Citroën is committed to comply with the latest European regulations.
To improve safety and reduce injuries, European Commission decided to revise vehicle safety rules through a General Safety Regulation Version 2 that is applied in European countries, Turkey and Israël from July 2024.
The regulation sets new safety measures by strengthening passive / general safety and making mandatory the installation of some new features (Driving assistance systems). The way they operate might be surprising or misunderstood during first few uses. It concerns:
• Speed limitation system: this is the system that makes your vehicle sound when you exceed the authorized speed limits
How to deactivate speed limitation system? View the video
• Active Safety brake
• Driver attention alert
• Traffic recognition
• Rear parking sensors
• Lane keeping assist
• Cruise control
Some of these innovations are still active but others like Lane keeping assist and Speed limitation system are disconnectable.
As a reminder, in order to deactivate speed limitation system? View the video
Smartphone Station
If you have a New Citroën C3 YOU, a New Citroën C3 Aircross YOU or a New Spacetourer, Smartphone Station enables you to use your Smartphone screen as a real infotainment, offering a smart, connected and modern solution.
The features you can benefit from:
• Navigation (GPS), via apps such as Waze, HEREWeGo, Sygic, Google Maps, TomTom…), or e-ROUTES app from Stellantis that enables you to optimize your long trips in electric (e.g. available charging stations)
• Music, connecting to apps such as Apple Music, YouTube Music, Audible, Amazon Music, Deezer…
• Radio, connecting to your favorite stations via an Internet connection
• Calls, which can be listened through the car speakers in order to always stay focused on the road and keep hands on the steering wheel
How do you get this service?
1/ From MyCitroën app homepage (you need first to create an account), go then to the “Launch Smartphone Station” button
2/ Read and accept the safety disclaimer, make the car-phone connection, and set up the NFC auto launch following the steps described
3/ You can now customize your homepage, choose your favorite radio stations, and favorite contacts for calls. Enjoy!
